That said, downloading the mobile app unlocks a few extras not available in the browser — such as faster login with fingerprint or face unlock, push notifications (alerts for live match starts, expiring bonuses, and more), and slightly better overall performance. The app is available for both Android and iOS. To download, Download page go.
In short — playing on the browser works just fine, though the app does offer a smoother experience.
The minimum limit may vary slightly depending on the bet type and market:
- Standard Sports Bet (Pre-Match): ৳20
- Live In-Play Bet: ৳20 to ৳50 (depending on the market)
- Accumulator Bet: minimum ৳20, with 2 or more selections required
- Free Bet: a fixed amount as per standard terms and conditions
You are required to enter your date of birth during registration. The system automatically verifies it — anyone under 18 will not be able to complete registration. Your age is verified again during KYC through your National ID Card or Passport. If it is found that someone registered using a false date of birth, their account will be permanently closed and their balance may be forfeited.
A note for parents — please lock your phone or device with a password to prevent minors from gaining access. To learn more about responsible gaming at Bet Ace, visit Responsible Gaming page.
- To your account Log In .
- Click on your name in the top right corner and Account Settings Select.
- Security or Security tab.
- Enable Two-Factor Authentication Click the button.
- An OTP will be sent to your registered mobile number — enter it to confirm.
1. Live Chat (Fastest) — click the chat icon in the bottom-right corner of the site or app. Support is available in Bengali, with typical response times of 2–5 minutes. This is 24 hours a day, 7 days a week remains active.
2. Email — Emailing support@betace.best typically gets a reply within 2–6 hours. For complex issues, KYC problems, or account disputes, email is the best option — since everything is documented in writing.
3. Help Center — help-center The page has guide-style answers to many previously asked questions. Checking it often saves you the need to contact Live Chat at all.
Opening live chat while logged in lets the support team see your account details directly — so you won't need to identify yourself repeatedly.
- National ID Card (NID) or Passport — clear photos of both the front and back (blurry images will not be accepted).
- Selfie photo — A selfie of you holding your NID or passport. This confirms that you are the rightful owner of the document.
- Proof of Address (in some cases) — A bank statement, mobile bill, or utility bill showing your name and address. Not required in all cases.
Credited to account balance: Once the match ends and the result is confirmed, your winnings are automatically credited to your Bet Ace balance — typically within Within 5–15 minutes. For live bets, immediately after the result is confirmed.
bKash or Nagad Withdrawal: Withdrawal requests from your balance are usually processed within within 15 minutes Funds are sent to your bKash or Nagad. In some cases, banking hours or server load may cause a delay of up to 30–60 minutes.
The minimum withdrawal amount is ৳500. Bet Ace does not charge any withdrawal fees, though your mobile banking operator's own charges may apply. To withdraw bonus funds, you must first meet the wagering requirements — see Terms & ConditionsView on